Matching Accounts: Your Premier support contract will automatically show up during the online support request submission, if you are logged in to the Azure Portal with the same credentials (Microsoft Account) you use to access the Microsoft Premier Online portal.
Manual Input: You can link a Premier contract to your Azure account by manually entering your Premier Access ID and Contract ID/Password information, by selecting “Additional Options” under the ‘Support Plan’ drop-down of the online support request submission. This is a one-time process and your Premier contract information will be saved with your Azure account, being accessible from all subscriptions where you have Owner/Administrator privileges. Contact your Technical Account Manager (TAM) if you don’t have your access ID and contract ID information.
Premier customers can continue to use the Microsoft Premier Online portal or phone channels to submit a support request, if preferred.
Premier Rapid Response is currently limited to the English language.